Become a Career Development Coach (60 Hrs) MASTERMIND

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Course curriculum

1. Video—Welcome
2. Video—About Course Author
3. Video—Our Approach to Learning
4. Video—The Path to Future Success™
5. Video—About the Course
6. Download—Prerequisite
7. Activity—Goals and Program Survey
1. Video—About The Module
1. Introduction to Foundations for Understanding Career Development
2. The Importance of a Career in a Person's Life
3. Video—The Changing Nature of Life, Learning, and Work
4. Download—Reflection: Powerful Questions
5. Influences on Your Career
6. Other Influencing Factors
7. Activity—Map Your Career to Date
8. Career Myths That Can Make Career Decisions Redundant
9. Video—Myth 1
10. Video—Myth 2
11. Video—Myth 3
12. Video—Myth 4
13. Activity—Reflective Questions: Identify Career Myths That You Hold
1. Introduction to the "High Five" Principles of Career Development
2. 1. Change Is Constant
3. 2. Know Yourself, Believe in Yourself, and Follow Your Heart
4. 3. Focus on the Journey
5. 4. Learning Is Ongoing
6. 5. Access Your Allies
1. What is Career Coaching?
2. Aims of Career Coaching
3. Holistic Career Coaching
4. Role of a Career Coach
5. Video—Role of a Career Coach
6. How is a Career Counselor Different From a Career Coach?
7. How Do Career Coaches Support Individuals in Achieving their Professional Goals?
8. Activity—Personal Reflection: Your Experience of Career Coaching
9. Video—Principles for Career Coach
10. Video—Types of Career Coaching
11. Video—The Work of a Career Development Practitioner
12. Techniques of Working
13. Activity—The Advantages and Disadvantages of the Techniques of Working
1. Introduction to the 10 Qualities of a Career Coach
2. 1. Self-Aware
3. 2. Authentic and Genuine
4. 3. High Integrity
5. 4. Respectful
6. 5. Positive Attitude
7. 6. Good at Building Rapport
8. 7. Impartial, No Judgments
9. 8. Challenging
10. 9. Resourceful
11. 10. Flexible
12. Activity—Identify Career Coach Qualities
13. Activity—Reflective Activity: Identify the Qualities You Possess
14. Video—Basic Coaching Skills
15. Activity—Develop Self-Awareness
16. Video—Benefits of Career Coaching
1. Career
2. Career Advisor
3. Career Coaching
4. Career Counseling
5. Career Development
6. Career: Guidance | Advice | Education | Information | Pathways
7. Career: Technology | Influencer | Management | Management Skills
8. Job
9. Occupation
10. Work
1. Download—Write Your Action Plan
2. Conclusion to Module 1
1. Video—About the Module
1. Introduction to Traits and Types
2. Trait and Factor Theory
3. Hierarchy of Orientations—John Holland
4. Activity—Self-Administer a Personality and Vocational Choice Test
5. Krumboltz’s Learning Theory of Career Choice
6. Activity—Identify Your Experience in Each Life Event
7. Myers-Briggs Type Theory
8. Activity—Administer the Personality Type Indicator
1. Ginzberg, Ginsburg, Axelrad, and Herma
2. Activity—Ginzberg Model
3. Super's Five Life and Career Development Stages
4. Super's Life Roles
5. Download—Identify Your Current Career and Life Stage
6. Gottfredson Theory
7. Activity—Reflective Questions
1. Chaos Theory of Careers
2. The Type of Person Who Can Deal with Uncertainty and Chaos
3. Activity—Apply Chaos Theory to Your Situation
4. Activity—How Do You Deal with Uncertainty and Change?
1. Download—Write Your Action Plan
2. Conclusion
1. Video—About the Module
1. Introduction to Career Coaching Applications
2. What is Career Coaching?
3. Activity—Word Association and Career Connections Mapping
4. Aims of Career Coaching
5. Seven Fundamental Principles Of Career Coaching
6. Activity—Reflect on Your Coaching Experience
7. 1. Forming a Collaborative, Not an Authoritarian, Relationship Between the Coach and Client
8. 2. Focusing on Solutions Rather than Problems
9. 3. Assuming Clients have Good Mental Health without Requiring Medical or Clinical Psychological Attention
10. 4. Setting Collaborative Goals which is the Foundation for Measurable, Meaningful, and Sustainable Change
11. 5. Helping Clients Move Forward to Maximize their Performance and Reach their Potential
12. 6. Facilitating Learning to Support the Client’s Progress
13. 7. Helping the Client Learn Rather than Instructing Them
14. Activity—Reflect on Your Coaching Experience
15. Why is Career Coaching Important in Today's Workforce?
16. The Differences Between Mentoring, Counseling, Training, and Teaching
1. 1. Application of the Theory and Use of Coaching Techniques
2. 2. Ethical Practice
3. 3. Facilitate Coaching
4. 4. Set Goals
5. 5. Build the Relationship
6. 6. Build Trust
7. 7. Challenge Thinking and Assumptions
8. 8. Drive Results
9. Activity—Role Play—Applying Career Coaching Skills
1. How Do You See Yourself? How Do Others See You?
2. Download—Build Self-Awareness: How Do You See Yourself? How Do Others See You?
1. A Model for Career Coaching
2. Stage 1—Exploration: Current Scenario
3. Stage 2—Preferred Scenario
4. Stage 3—Action Strategies/Way Forward
5. Evaluation
6. Activity—Practice Coaching Skills
7. Stages of Change
8. Application of Egan’s Model to Coaching
9. Download—Understanding Your Stage of Change and the Strategies for Each Stage
10. SMART Goals
11. “ER” Addition to the SMART Formula: Work SMARTER, Not Harder!
12. Video—SMARTER Goal Setting
1. The GROW Model
2. Steps in the GROW Model
3. Case Study Applying the GROW Model
4. Download—Note Your Career Goals Using the GROW Model
5. Video—Building Your Inner Coach
1. Appreciative Inquiry
2. The Four Stages of Appreciative Inquiry
3. Five Core Principles for Appreciative Inquiry
4. Five Emerging Principles
5. How to Apply Appreciative Inquiry During Coaching
6. Benefits of the Appreciative Inquiry Model
7. Activities—Applying the Skill of Appreciative Inquiry
1. Solution-Focused Therapy
2. A Solution-Focused Approach
3. Basic Assumptions
4. Benefits of a Solution-Focused Approach
5. Introduction to Solution-Focused Therapy Techniques
6. 1. Scaling Questions
7. Activity—Answer a Scaling Question
8. 2. The Miracle Question
9. Advantages of the Miracle Question
10. Video—The Miracle Question
11. Activity—Answer a Follow-Up Miracle Question
12. 3. Coping Questions
13. Activity—Answer Coping Questions
14. 4. Exception Questions
15. Activity—Answer Exception Questions
16. 5. Questions that Presuppose Change
17. Activity—Answer Questions that Presuppose Change
18. Activity—Reflective Activity
19. Activity—Additional Practice Using the Skills
1. What is Cognitive Behavior Therapy?
2. Types of Cognitive Behavioral Therapy
3. Steps in Cognitive Behavioral Therapy
4. Video—What is Cognitive Behavior Therapy?
1. Cognitive Restructuring or Reframing
2. How to Use Cognitive Restructuring
3. Cognitive Journal
4. Activity—Cognitive Restructuring or Reframing
5. Rational Emotive Behavior Therapy
6. ABC Model
7. Video—The ABC Model
8. Download—Apply the ABCDE Model to Your Situation
9. Activity—Insightful Question: Irrational Beliefs
10. Cognitive Distortions
11. Activity—Self-Awareness: Identify Your Common Cognitive Distortions
12. Download—Identify the Negative Distortion
13. Acceptance Commitment Therapy
14. Core Principles and Processes of Acceptance and Commitment Therapy
15. Video—Apply Acceptance and Commitment Techniques
16. Benefits of Cognitive Behavioral Therapy
1. Download—Write Your Action Plan
2. Conclusion
1. About the Module
1. Introduction to Practitioner Well-Being and Self-Care in Career Development
2. What is Self-Awareness?
3. Why is Self-Awareness Important for Career Coaches?
4. The Awareness Wheel
5. Download—Apply the Awareness Wheel to a Situation
6. Activity—Develop Your Self-Awareness: Insightful Questions
7. Activity—Understanding Your Motivation: Three Whys
8. How to Develop Self-Awareness
9. Benefits of Self-Awareness
10. Focus on Wellness
11. Holistic Wellness
12. The Wellness Wheel
13. Video—The Wellness Wheel
14. Activity—Reflection on Your Wellness Wheel
15. Roadblocks to Wellness and Strategies That Support You
16. What is Self-Care?
17. General Guidelines for Self—Care
18. Download—Rate Your Self-Care: Questionnaire
19. Download—Identify Your Self-Care Toolbox
20. Your Professional Network as a Self-Care Strategy
21. Activity―Identify Your Professional Network
22. The Importance of Well-being and Self—Care for Career Coaches When Working With Clients
23. The Impact of Neglecting Your Well-Being and Self—Care As A Career Coach
24. Activity—Create a Self-Care Vision Board
1. Download—Write Your Action Plan
2. Conclusion
1. About the Module
1. Introduction to Legal and Ethical Requirements in Career Development
2. Regulation of the Career Industry
3. Download—What are Professional Standards?
4. Activity—Identify the Professional Standards of Your Country’s Peak Body
5. Code of Ethics
6. Aspirational Ethics Versus Mandatory Ethics
7. Activity—Apply Aspirational Ethics and Mandatory Ethics to Your Practice
8. Code of Ethics in the Career Industry
9. Download—Identify the Professional Code of Ethics of Your Country’s Peak Body
10. Code of Ethics Versus Code of Conduct
11. Download—Understand Professional Behavior
12. Download—Reflect on Your Code of Conduct
1. Scope of Practice
2. Activity—Your Response to the Scope of Practice
3. Fulfill Duty of Care Responsibilities During Your Professional Practice
4. Duty of Care—Mandatory Reporting
1. Maintain Confidentiality
2. Access to Confidential Information
3. Exceptions to the General Rule of Confidentiality
4. When to Break Confidentiality
1. Establish Professional Boundaries with Clients
2. Professional Versus Personal Boundaries
3. How to Maintain Professional Boundaries
4. Activity—How Do You Create Professional Boundaries?
1. The Significance of Values and Attitudes in Coaching
2. Activity—Identify Your Values: Questionnaire
3. Ethical Bracketing
4. Create a Career Coach Job Description for Your Practice
5. Legal Responsibilities of Your Work Role
6. Activity—Review a Job Description
7. Your Workplace Rights and Responsibilities
8. Follow Policies, Protocols, and Procedures
9. Activity—Work Within Identified Policies, Protocols, and Procedures
1. Responsibility of the Career Coach
2. Accepting Responsibility for Your Actions
3. Benefits of Accepting Responsibility for Your Actions
4. Activity—Accept Responsibility for Your Actions: Questionnaire
5. Activity—Understand the Legal Responsibilities of Your Work Role: Insightful Questions
6. Writing Case Notes
7. Download—Content to Include in the Case Notes
8. Video—Tips for Writing Case Notes
9. Video—How to Write Client Case Notes
10. Activity—Review Client Case Notes
11. Activity—Write File Notes of the Client's Career Coaching Session
12. Storage of Case Notes
13. Practice Policies
1. Rights of the Client
2. Client Responsibilities
3. Federal and State and Territory Laws—Australia
4. 1. Privacy Legislation
5. Freedom of Information Act 1982, Reformed in 2010
6. 2. Laws Protecting Human Rights
7. Right to Work
8. Federal Disability Discrimination Act 1992
9. Federal Racial Discrimination Act 1975
10. Federal Sex Discrimination Act 1984
11. 3. Workplace Health and Safety Law
12. 4. Employment Laws and Regulations
13. Download—Fair Work Act 2009
14. Enterprise Agreements
1. Ethical Decision-Making
2. A Model for Ethical Decision-Making
3. Eight Steps in Making Ethical Decisions
4. Creative Problem Solving
5. Reflecting and Decision-Making
6. Activity—Apply the PMI Model to Your Situation
7. Activity—Apply the PMI Model to the Following Case Studies
1. Download—Write Your Action Plan
2. Conclusion
1. About the Module
1. Introduction to Developing Career Coaching Skills
2. Activity—Self-Reflection on Becoming a Career Coach
3. Client-Centered Career Development Approach
4. Video—10 Tips for Client-Centered Career Development Practitioners
5. Video—Person-Centered Therapy
1. Structuring Coaching Sessions
2. Skovholt’s Cycle of Caring
3. Stage 1—Empathic Attachment Phase
4. Video—Stage 2—Active Involvement Phase
5. Stage 3—Felt Separation Phase
6. Stage 4—Re-Creation Phase
7. Download—Applying Skovholt's Cycle of Caring to Your Practice
1. Introduction to Structuring the Coaching Program
2. Stage 1—Opening: Initial Contact
3. Stage 2—Exploring Client Understanding: Information Gathering
4. Stage 3—Subsequent Coaching Sessions
5. Video—Stage 4—Types of Coaching Intervention
6. Stage 5—Commitment to Action
7. Stage 6—Evaluation, Termination, or Referral
8. Download—Engaging the Client at Each Stage of the Coaching Process
1. Introduction to Egan’s Skilled Helper Model
2. Egan’s Skilled Helper Model
3. Stage 1—Exploration: The Current Picture: What is Going On?
4. Stage 2—Challenging: The Preferred Picture: What Do I Want Instead?
5. Stage 3—Action Planning: The Way Forward: How Will I Get There?
6. Evaluation
7. Activity—Role Play With a Client
1. Introduction to The GROW Model
2. 1. Establish the Goal
3. 2. Examine the Current Reality
4. 3. Explore the Options
5. 4. Establish the Will or Way Forward
6. Download—Practice Applying the GROW Model
1. Video—What Is Reflective Practice?
2. Critical Self-Reflection
3. Next Stage of Critical Reflective Practice
4. Two Types of Reflection: Reflection ON Action and Reflection IN Action
5. Video—Career Counseling in Action
6. Video—Career Counseling Role Play
7. Video—Benefits of Critical Reflection and Professional Practice
1. Download—Write Your Action Plan
2. Conclusion
1. About the Course
1. Introduction to Facilitating Career Development
2. Understanding and Implementing Effective Change
1. Introduction to Bridges’ Transition Model of Change
2. 1. Ending, Losing, Letting Go
3. 2. The Neutral Zone
4. 3. The New Beginning
5. The Learning Points
6. Video—Applying the Model "Ending, Losing, Letting Go"
7. Download—Ask Yourself Powerful Reflective Questions
1. Introduction to Stages of Change, or Transtheoretical Model—James Prochaska and Carlo DiClemente
2. Stage 1—Pre-Contemplation
3. Stage 2—Contemplation
4. Stage 3—Preparation
5. Stage 4—Action
6. Stage 5—Maintenance
7. Stage 6—Relapse or Termination
8. Activity—Understanding Your Stage of Change and the Strategies for Each Stage
1. Facilitating Career Coaching with Clients
2. The Qualities of a Career Coach
3. Activity—Reflective Activity: Identify the Qualities You Possess
4. Elements of Successful Career Coaching
5. Activity—Reflecting on Successful Career Coaching
1. Client Seeking Career Coaching
2. What is a Presenting Problem?
3. Iceberg Model in Coaching
4. Competencies Above and Below the Surface
5. Activity—Analyzing Below the Surface
1. What are the Basic Coaching Skills?
2. 1. Building Rapport
3. 2. Attending Behavior
4. Listening
5. Video—Actively Attending and Rapport Building
6. Types of Listening
7. Activity—Rate Your Listening Skills
8. Activity—Listening Quiz: Questions
9. Activity—Listening Quiz: Answers
10. 3. Use of Silence
11. 4. Reflecting and Paraphrasing
12. 5. Clarifying Content and Use of Open-Ended Questions
13. Questioning Skills
14. Video—The Benefits of Asking Good Questions
15. Types of Questions
16. Video—Characteristics of a Good Question
17. How to Improve Your Questioning Skills
18. 6. Focusing
19. 7. Summarizing
20. Summary of Coaching Skills
21. Video—Sample Career Counseling Sessions
22. Non-Verbal Communication
23. Video—SOLER Technique
24. Activity—Role Play Career Coaching
25. 8. Giving Feedback to the Client
26. Video—Tips When Giving Feedback
27. 9. Flexibility
28. 10. Maintaining Confidentiality
29. 11. Career Decision Making Skills
1. 1. Self-Assessment
2. 2. Exploring Options
3. 3. Making A Decision
4. 4. Taking Action
5. 5. Evaluating the Decision
6. Video—Unconventional Career Advice
7. Models to Assist Your Client to Make a Career Decision
8. Personal Resources
9. Activity—Use of Your Personal Resources
10. Locus of Control—Internal or External
11. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis
12. Video—Personal SWOT Analysis
13. Activity—Explore Your Personal SWOT Analysis
14. Decisional Balance Matrix
15. Activity—Making a Decisional Balance Matrix
16. 12. Managing Conflict and Communication Breakdown with a Client
17. Strategies to Manage Conflict with a Client
18. 13. Cultural Awareness and Competence
19. Activity—Self-Reflection
20. 14. Using Career Resources in the Session
21. Activity—Identify Career Resources
22. Putting It All Together
1. Download—Write Your Action Plan
2. Conclusion
1. About The Module
1. Introduction to Administering Assessment Tools
2. What is Career Assessment?
3. Aim of Career Assessment
4. Video—Career Assessments
5. Video—The Psychology of Career Decisions
6. Types of Career Assessments
7. Activity—Administering an Assessment Tool
8. Types of Career Assessment Tools—What Can be Assessed?
9. How to Select an Appropriate Career Assessment
10. How to Select an Appropriate Career Coach
11. Methods of Career Assessment
12. Activity—Reflective Questions: Your Experience of Assessment Tools
13. Why is Career Assessment Important?
14. Application of the Assessment Tool
1. Introduction to the Factors to Consider When Administering Assessment
2. 1. Objective
3. 2. Client Appropriateness
4. 3. The Environment
5. 4. Timing of the Assessment
6. 5. Reliability of the Assessment Tool
7. 6. Validity of the Assessment Tool
8. 7. Accreditation of the Assessment Tool
9. 8. Source of the Assessment Tool
10. 9. Cost of the Career Assessment Tool
11. 10. Inclusion of Support Materials
12. 11. Misconceptions About Assessment Tools
1. Ethical Issues to Consider
2. Rights of the Client Who Undertakes the Career Assessment
3. Activity—Review of Ethics and Rights
1. The Stages of Administering Career Assessments to Clients
2. 1. Before Administering Assessment Tools
3. 2. During a Test
4. 3. After a Career Test
5. Giving Clients Feedback Following Career Assessment
6. Activity—Case Study: Administering Career Assessment
1. What Do I Want to Assess?
2. Activity—Apply a Range of Career Assessment Tools
3. 1. Self-Directed Search
4. 2. Interests
5. 3. Personality
6. Activity—Identify Your Personality Attributes
7. 4. Skills
8. Activity—Identify Your Skills
9. 5. Values
10. Activity—Identify your Career Values
11. 6. Strengths
12. Activity—Identify Your Strengths
13. 7. Aptitude Assessments
14. 8. Achievements
15. 9. Emotional Intelligence (EI) Assessment
16. Activity—Reflect on Your Career Assessment
17. Benefits of Career Assessment Tests
18. Disadvantages of Career Assessments
19. Activities—Develop Experience with Undertaking Career Assessments
1. Writing Client File Notes in Coaching
2. Content to Include in the Case Notes
3. Writing Client Process Notes in Coaching
4. Video—Note Taking in Counseling
5. Activity—Write File Notes of the Client Career Coaching Session
6. Storage of Case Notes
1. Download—Write Your Action Plan
2. Conclusion
1. Video—About The Course
2. How to Help Your Clients Find the Perfect Job
3. The Four-Step Process in Undertaking Job Searching for Your Clients
1. Self-Discovery
2. Preparing for Your Job Search
3. Video—Job Applications—The Winning Edge
4. Activity—Self-Knowledge to Define Your Career and Work Goals
5. Define Their Career Goal
6. Video—Principles to Make Their Career Goal Effective
7. Activity―Devise Your Career Goal
8. Activity—Positive Attitude
1. Dealing with Obstacles
2. They Are Not Sure What Type of Job is Right for Them
3. They Don’t Have Experience
4. They Have a Gap in Their Resume or Their Skills and Experience are Superseded
5. Activity—Evaluate Their Transferable Skills
6. They Want to Change Industries and Type of Job
7. Not Finding the Right Opportunities
8. Not Hearing from an Employer
9. Not Being Called for a Job Interview
10. Not Having Sufficient Interview Practice
11. Not Receiving a Job Offer
12. Losing Confidence
13. Losing Motivation
14. Negative Attitudes of Those Around Them
15. Activity—Defining Their Obstacles and Applying a Solution-Focused Approach
1. World of Work
2. Remote Work and Virtual Meetings
3. New Roles
4. Different Industries
5. Jobs in Health and Care
6. Other Changes
7. Activity—Research the Industry That is of Interest to Your Client
1. Career Decision Making
2. Video—Types of Career Decisions
3. Video—Factors that Impact Their Career Decision-Making
4. Personal Resources
5. Activity—Use of Their Personal Resources
6. Models to Assist Clients to Make a Career Decision
7. 1. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis
8. Example of SWOT Analysis of Negotiating a Pay Increase and Working From Home
9. Activity—Explore Personal SWOT Analysis
10. 2. Decisional Balance Matrix
11. Activity—Making a Decisional Balance Matrix
12. Video—Tips to Make a Decision
13. Activity—Review Your Next Step
1. Job Seeking
1. Sources of Job Vacancies
2. Activity—Sources of Job Vacancies for Your Job Search
1. Job Search Strategies
2. Job Search Strategies Board
3. Download—Devise a Job Search Strategies Ideas Board
4. Stand Out With the Job Application
5. Search for the Right Jobs
6. Direct Application to an Organization
7. Customize Resume and Cover Letter
8. Network and Build Their Network
9. Video—Benefits of Networking
10. Create a LinkedIn Profile
11. Ensure Employers Can Find You
12. Research the Company
1. Introduction to Job Searching Plan
2. Review Your Next Step
3. Activity—Review Your Next Step
4. Establish a Plan
5. Job Searching Plan to Record Job Search Activities
6. Create a Schedule to Record Your Job Search Activity
7. A Job Folder to Showcase Your Achievements
8. Activity—Create a Job Folder
9. Dos and Don'ts When Job Searching
10. Download—Devise a Job Search Strategies Ideas Board
1. Job Applications With Winning Edge That Get Noticed
2. What is a Job Application?
3. Strategies to Get You Noticed
4. 1. Preparations You Can Make
5. 2. Analyze the Job Advertisement
6. 3. Research The Organization, The Position, and The Industry
7. 4. Assess the Qualifications and Skills Required in the Applicant
8. 5. Tailor Your Job Application
9. 6. Develop a Relationship With the Employer/Hiring Manager
10. 7. Use Keywords in Your Application
11. 8. Write a Customized Cover Letter
12. 9. Tailor Your Resume
13. 10. Follow Up
14. Tip—Don’t Overdo It!
15. Activity—Identify Appropriate Strategies
1. About the Cover Letter
2. The Objectives of Your Cover Letter
3. Content of a Cover Letter
4. Writing Style
5. Writing Your Cover Letter
6. Structure of Your Cover Letter
7. Format of Your Cover Letter
8. Download—Content For Each Section of the Cover Letter
9. Address Your Cover Letter to the Relevant Person
10. Include Relevant Job Advertisement Details in the Cover Letter
11. Writing Guidelines for Job Application Letters
12. Tips to Help You Write Your Cover Letter
13. Why is Presentation Important?
14. Download—Your Cover Letter Checklist
15. Activity—Write a Cover Letter
1. Resume Writing
2. What is a Resume?
3. What Makes a Good Resume?
4. Resume Styles
5. Style 1—Reverse Chronological Format
6. Headings to Include in Your Resume
7. Personal Details
8. Elevator Pitch—Career/Professional Summary
9. Key Skills
10. Career or Life Achievements
11. Career or Employment Details
12. Education and Training
13. Additional Information (optional)
14. Activity—Skills
15. References
16. Style 2—Functional Format
17. Download—Writing Your Resume—Functional Resume (Skills-Based) Format
18. Activity—List Your Skills
19. Download—Style 3—Combination Format
20. Creative Resumes—Sample
1. Tips When Writing and Presenting Your Resume
2. Action Words
3. General Resume Formatting Tips
4. Dos and Don'ts of Resume Writing
5. Download—Resume Checklist
6. Activity—Write a Resume
7. Follow Up on Your Application
1. Interview Skills
2. What is the Objective of an Interview?
3. Interview Styles
4. Video—The Formal Structured Interview
5. Video—Panel Interview
6. Video—Group Interviews
7. Video—Phone Interview Tips
8. The Spontaneous Interview
9. Virtual Job Interview
10. Videos—Virtual Interviews
11. How to Prepare for a Virtual Interview
12. Tips for a Successful Interview
13. Psychometric Assessment
1. Stages of an Interview
2. Three Steps for a Successful Interview
3. STEP 1—PREPARATION
4. Traditional Versus Behavioral Interview Questions
5. Preparation for the Behavioral Interview
6. Questions in a Behavioral Interview
7. STAR Technique
8. Video—Applying the STAR Technique
9. Activity—Answer Interview Questions Using the STAR Technique
10. Prepare Your Own Questions
11. Know Your Salary Range
12. Appearance
13. Interview Nervousness
14. Techniques to Reduce Your Interview Nervousness
15. Video—Experience a Creative Visualization
16. Videos—Experience a Guided Meditation
17. STEP 2—INTERVIEW INTERACTION
18. Sample Interview Questions
19. Illegal Interview Questions
20. Job Interview Tips
21. Activity—Apply the Interview Tips to Your Interview
22. Video—Successful Interview
23. Interviewee Mistakes and Advice
24. Download—Participate in a Mock Interview
25. STEP 3—POST INTERVIEW
26. Download—Evaluate Your Interview: Post Interview Questions
27. Interview Follow-Up
28. Some Important Dos and Don’ts When Calling for Feedback
29. You are Not Getting Interviews
30. Dealing With Rejection
31. Keep Persevering!
32. Interview Success and Job Offer
1. Download—Write Your Action Plan
2. Conclusion
1. Video—About the Course
1. Your Professional Self
2. Activity—Understanding Your Professional Self
3. Being Your Authentic Self
4. How to be Your Authentic Self
5. Activity—Measuring the Gap
6. Activity—Asking Insightful Questions to Discover Your Authentic Self
7. Personal Development
8. Activity—Develop Your Self-Awareness
9. How to Achieve Career Excellence: The Range Between BEST and Average
1. Pursue Professional and Personal Development
2. Have the Hunger to Achieve Excellence
3. Overcome Obstacles
4. Have a Mentor or Coach
5. Believe in Yourself
6. Have a Plan
7. Be Creative on How to Achieve Your Goal
8. Work Hard and Manage Your Time Strategically
9. Be Adaptable
10. Never Give Up
11. Enjoy What You are Doing and Find Your Passion
1. Purpose of Networking
2. Tips to Improve Your Networking Skills
3. Benefits of Networking
1. Develop a Growth Mindset
2. Professional Supervision
3. Making Time to Reflect on Your Practice
4. Looking After Yourself as a Career Coach
5. Activity—Reflective Questions for Your Growth and Development
6. Activity—Participate in a Meditation
1. Download—Write Your Action Plan
2. Conclusion
1. Video—About The Course
1. Before You Start Your Coaching Business
2. Qualities and Skills of a Business Owner
3. Passion
4. Commitment and Persistence
5. Hard Work, Self-Discipline, and Dedication
6. Growth Mindset
1. Act Like a Successful Person
2. 1. Delegation
3. 2. Thought Leadership
4. 3. Communication Skills
5. 4. Proactivity
6. 5. Financial Literacy
7. 6. Leadership
8. 7. Emotional Intelligence
9. 8. Sales Skills
10. 9. Customer Service
11. 10. Digital Marketing
12. 11. Self-Awareness of Blind Spots
13. Activity—Rate Your Qualities and Skills as a Successful Business Owner
1. Know Your Why
2. Video—Find Your Why
3. Activity—Describe Your Why: Find Your Story
4. Your Business Vision
1. Business Success Is Like an Iceberg—The Illusion of Success
2. People Do Not See on the Success Iceberg—Sacrifice
3. Eight Sacrifices Business People Make for Their Success
4. Activity—Identify Your Personal Sacrifice
5. People Do Not See on the Success Iceberg—Disappointment
6. People Do Not See on the Success Iceberg—Rejection
7. Activity—Address Challenges and Hardships of Success
8. Managing Stress
9. Activity—How Stressed are You?
10. Download—Assess Your Stress Symptoms
11. Activity—Are You Ready to Start a Business?
1. Planning Your Business
2. 1. Need for Your Career Coaching Service in Your Area
3. Advice from the Australian Government
4. Activity—Research the Need for Your Business
5. 2. Assess Your Finances
6. 3. Business Structure
7. 4. Choose a Business Name
8. Activity—Name Your Business
9. 5. Register Your Business Name
10. 6. Register Your Business
11. 7. Design a Business Logo
12. 8. Clarify Your Target Customers or Clients
13. Research Demographics
14. Understand Your Customer
15. Identify Goals, Values, and Fears of Your Customer
16. Understand the Customer’s Decision-Making Buying Process
17. Write the Customer Research
18. Activity—Identify Your Customer Avatar
19. 9. Know Your Competitors
20. Activity—Research Your Competitors
21. Now-Where-How Model
22. Activity—State Where You are Now in Relation to the Business
23. Activity—State Where You Want to be in the Future in Relation to the Business
1. Write a Business Plan
2. Activity—Before Starting Your Business Plan
3. Download—Business Plan Template
4. Write a Business Plan
5. Video—How to Write a Business Plan
6. Business Plan Format
7. Executive Summary of Your Business
8. Business Profile—Company Description
9. Vision, Mission, Goals, and Direction of Your Business
10. Activity—Values, Mission, Goals and Direction of Your Business
11. Download—Market Analysis
12. PESTEL Analysis—Optional
13. Activity—Identify the PESTEL Factors that Can Impact your Business (Optional)
14. Organization and Management
15. Activity—Organization and Management
16. Build Your Support Team
17. Services Your Business Will Offer
18. SWOT Analysis
19. Video—SWOT Analysis
20. Activity—Write a SWOT Analysis
21. Unique Selling Proposition (USP)
22. Activity—Research Examples of Unique Selling Propositions (USPs)
23. Risk Analysis
24. Activity—Conduct a Risk Assessment or Risk Identification of Your Business with Risk Management Strategies
25. Insurance Policies
26. Marketing and Sales Plan
27. Video—The 7Ps of Marketing
28. Activity—Devise the 7Ps of Your Business
29. Strategy and Implementation
30. Download—What Sales Activity Can You Undertake for Your Business?
31. Develop a Powerful Message
32. How to Write a Value Proposition
33. Activity—Write a Value Proposition for Your Business
34. Business Plan Review
1. Brand Your Business
2. Company Website
3. Social Media in Business
4. Benefits of Social Media
5. Disadvantages of Social Media
6. Download—Identify Social Media Strategies for Your Business
7. Email Marketing
8. Search Engine Optimization (SEO) for your Website
9. Offline Marketing Strategies
10. Create a Marketing Plan
11. Download—Write Your Marketing Plan
12. Financial Projections
13. Evaluate Your Decision—Is There a Demand for Your Business?
14. Appendix
15. Activity—Write Your Business Plan
1. How to Start a Coaching Business
2. Define Your Mission and Coaching Philosophy
3. Activity—Write Your Coaching Philosophy
4. Your Certification to Highlight Your Expertise
5. Activity—Recognizing Your Certification
6. Provide Social Proof of Your Expertise
7. Activity—What Social Proof Can You Provide of Your Expertise?
8. Productize Your Knowledge
9. Your Coaching Rate
10. Activity—Research Your Coaching Rate
11. Activity—Action for Your Career Coaching Practice: Putting it All Together
12. Create an Action Plan
13. Activity—Create a One Page Action Plan
1. Launching Your Business
2. Will My Business Have a Soft or Hard Launch?
3. Set Yourself Up to Accept Payments
4. Your Finances
5. Recordkeeping
6. Activity—Set Up and Manage Your Business Records
7. Streamline Your Business
8. Automate Your Business
9. Activity—Select Areas to Automate Your Business
10. Hire and Manage Employees
11. Decide on the Type of Employee
12. Decide on the Employment Type
13. Assess Employment Impacts and Costs
14. Activity—Familiarize the Hiring Employees’ Checklist
15. Build Your Professional Relationships
16. How to Build Relationships with People
17. Activity―Develop Your Relationships
18. Customer Service
19. Benefits of Good Customer Service
20. Activity—Reflections on Customer Service
1. Growing Your Business
2. 1. Work on Your Business, Not Just in Your Business
3. Activity—Strategic Questions
4. 2. Block Out Time for Strategic Thinking
5. 3. Increase Customer Retention
6. 4. Continuous Improvement
7. Activity—Identify Activities for Customer Retention
8. Five Crucial Aspects of an Improvement Plan
9. 5. Participate in Networking Events
10. 6. Partner with Businesses
11. Activity—Question: With Whom Can Your Business Partner?
12. 7. Market Penetration
13. 8. Market Development—Extend to New Markets
14. Activity—Question: How Can Your Business Extend to New Markets?
15. 9. Product Development
16. 10. Diversification
17. Activity—Question: Can Your Business Diversify?
18. 11. Produce a YouTube Clip or Host a Webinar
19. 12. Upload Content Marketing
20. Video—Recurring Transactions
21. Activity—View an Example of Content Marketing
22. 13. Publish a Blog on LinkedIn
23. 14. Offer to Guest Blog
24. 15. Create a Podcast
25. 16. Optimize Your Content for Search Engines
26. 17. Start a Referral Program
27. 18. Create Social Media Presence to Engage With Your Customers
28. 19. Pay-Per-Click Advertising
29. 20. Social Media Advertising
30. 21. Remarketing Campaigns
31. 22. Give Away a Product or Contest
32. 23. Tell Your Brand Story
33. 24. Interactive Content Marketing
34. 25. Optimize Your Email Signature
35. 26. Establish a Members-Only Section of Your Website
36. 27. Offer Early Access to Your Products or Services
37. 28. Professional Development
38. Activity—Identify Your Growth Strategies: Putting it Together
1. Your Business Exit
2. Succession Planning
3. Selling Your Business
4. Closing Your Business
5. Activity—Reflect on Your Business Exit Strategy
6. Activity—Review Your Future Vision
1. Download—Write Your Action Plan
2. Conclusion to Module
3. Do You Need a Career Coach?
4. The Next Step Is...
5. Program Survey and Feedback

About this course

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Welcome

MODULE 1—FOUNDATIONS OF CAREER DEVELOPMENT

Foundations for Understanding Career Development

The "High Five" Principles of Career Development

What is Career Coaching?

10 Qualities of a Career Coach

Terminology

Conclusion to Module 1

MODULE 2—Overview of Career Development Theories

1. Traits and Types

2. Life-Span Theory

3. More Recent Theories

Conclusion to Module 2

MODULE 3—Career Coaching Theory into Practice

Career Coaching Applications

Skills for Coaching

Johari Window Model

Egan’s Skilled Helper Model

The GROW Model

Appreciative Inquiry

Solution-Focused Therapy

Cognitive Behavior Therapy

Techniques Used with Cognitive Behavior Therapy

Conclusion to Module 3

MODULE 4—Self-Care and Well-Being for Practitioners

Wellness and Self-Care

Conclusion to Module 4

MODULE 5—Legal & Ethics of Career Coaching Practices

Ethics, Codes and Standards

Duty of Care

Confidentiality

Boundaries

Values and Attitudes

Responsibilities of the Career Coach

Rights and Responsibilities of the Client

Decision-Making

Conclusion to Module 5

MODULE 6—Developing Career Coaching Skills

Developing Career Coaching Skills

Approach 1—Skovholt's Cycle of Caring

Structuring Career Coaching Sessions

Approach 2—Egan’s Skilled Helper Model

Approach 3—GROW Model

Reflective Practice

Conclusion to Module 6

MODULE 7—Facilitating Career Coaching Skills

Facilitating Career Development

1. Bridges’ Transition Model of Change

2. Stages of Change, or Transtheoretical Model

The Career Coach

The Client

Basic Coaching Skills

Career Decision-Making Skills

Conclusion to Module 7

MODULE 8—Administering Career Assessment Tools

Administering Assessment Tools

Factors to Consider When Administering Assessment

Ethics and Rights

Administering Career Assessments to Clients

What to Assess?

Client File Notes

Conclusion to Module 8

MODULE 9—Helping Clients Find the Perfect Job

STAGE 1—SELF-DISCOVERY

Dealing with Obstacles

STAGE 2—WORLD OF WORK

STAGE 3—CAREER PLANNING AND DECISION MAKING

STAGE 4—JOB SEEKING ACTIVITIES

1. Sources of Job Vacancies

2. Job Search Strategies

Create a Job Search Plan

3. Submit Job Applications with the Winning Edge

4. The Cover Letter

5. Resume Writing

General Tips and Format When Writing and Presenting Your Resume

6. Interview Skills and Types of Interviews

The Interview

Conclusion to Module 9

MODULE 10—Your Transformation into a Career Coach

The Next Step