Course curriculum

    1. Video—Welcome

    2. Video—About Course Author

    3. Video—Our Approach to Learning

    4. Video—The Path to Future Success™

    5. About the Course

    6. Activity—Goals and Program Survey

    1. Assertive Behavior—Definition

    2. Activity—Questionnaire—Measure Your Assertiveness

    3. Activity—View a Video: Being Assertive

    4. Activity—View a Video: Assertive Communication

    5. Activity—Identify Situations for Assertive Behavior

    6. Assertive 'Bill of Personal Rights'

    1. Introduction to 8 Skills for Assertive Behavior

    2. Skill 1 — 'I' Statements

    3. Activity—View a Video: "I" Statements

    4. Activity—View a Video: You vs "I" Statements

    5. Skill 2—Broken Record

    6. Skill 3—Fogging

    7. Skill 4—Free Information

    8. Skill 5—Accepting Criticism

    9. Skill 6—Clarifying Criticism

    10. Skill 7—Self-Disclosure

    11. Skill 8—Workable Compromise

    12. Activity—What Stands Out to You?

    13. Activity—Review Your Assertive Behavior: Personal Case Study

    14. Activity—Review Your Non-Assertive Behavior: Personal Case Study

    15. Activity—Identify Situations for Assertive Behavior in the Workplace

    1. Preparing to be Assertive

    1. Conclusion

    2. Activity—Write Your Action Plan

    3. Do You Need a Career Coach?

    4. The Next Step Is...

    5. Program Survey and Feedback

About this course

  • Free
  • 33 lessons
  • 0 hours of video content

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