Dealing with Workplace Challenges (10 Hrs) ADVANCED

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Course curriculum

1. Video—Welcome
2. Video—About Course Author
3. Video—Our Approach to Learning
4. Video—The Path to Future Success™
5. About the Course
6. Activity—Goals and Program Survey
1. Examples of Workplace Challenges
2. Activity—Workplace Challenges
3. What Workplace Challenges Can You Control?
4. Your Circle of Control and Your Circle of Influence
5. The Circle of What I Can Control, and Circle Outside My Control
6. Circle of Influence
7. Circle of Commitment
8. Circle of No Control or Influence
9. Video—Circle of Influence Versus the Circle of Concern
10. Activity—What Workplace Challenges are Within and Outside Your Control?
11. How to Develop Your Circle of Influence
1. Growth and Fixed Mindset
2. What is a Growth Mindset?
3. What is a Fixed Mindset?
4. Scientific Evidence
5. Download—Question: Which Statements and Mindset Do You Relate To?
6. Activity—Self-assessment: Fixed or Growth Mindset?
7. Activity—Reflect on a Challenge
8. Video—Growth Versus Fixed Mindset
9. Video—Four Steps to Developing a Growth Mindset
10. Twelve Techniques to Develop a Growth Mindset
11. Activity—Measure Your Gain
12. Video—The Gap and the Gain
13. Activity—Write a Personal Journal for a Growth Mindset
14. How to Develop a Growth Mindset Through Activities
15. Benefits of Developing a Growth Mindset
16. Growth Mindset Affirmations
17. Video—Growth Mindset vs Fixed Mindset
18. Video—Growth Mindset Introduction
1. Time Management for Effective Results
2. What is Time Management?
3. Time Management Begins with Planning
4. Download—Review Your Time Management
5. Download—Assess Your Time Management Behavior
6. Activity—Reflect on Your Time Management Behavior
7. Time Management Problems
8. Personal Time Management
9. Activity—Analyze Your Diary—Optional
10. Time Management Based on Personal Values
11. Activity—Understanding Your Time Management Values
12. Download—Your Energy Level
1. 1. Distractions, Interruptions, and Time Wasters
2. Activity—Rate Your Time Management Issues
3. Strategies for Effective Time Management
4. Download—Develop Strategies for Your Time Management Issues
1. 1. Overcoming Procrastination
2. Download—Quiz: Are You a Procrastinator?
3. Video—Inside The Mind of a Master Procrastinator
4. Video—9 Strategies to Overcome Procrastination
5. 2. Handling Interruptions
6. 3. Difficulty Saying ‘No’
7. 4. Avoiding Crises
8. Video—Tips for Avoiding Crises
9. 5. Difficulty Prioritizing Tasks
10. Time Management Matrix
11. Download—Complete the Time Management Matrix
1. Delegate Tasks to Manage Your Time
2. Video—Five Principles of Effective Delegation
3. Video—How Should You Delegate Tasks and Responsibilities?
4. Download—Delegation Action Plan
1. Goal Planning for Success
2. Setting Goals
3. Your Goal and the SMART Formula
4. Video—SMARTER Goals
5. Activity—Describe Your Goal Applying the SMART Formula
6. Goal Pyramid
7. Download—Identify Your Goal Priorities
8. GROW Model
9. Download—Steps in the GROW Model
10. Common Goal-Setting Mistakes
11. Benefits of Time Management
12. Download—Complete the Action Plan to Manage Your Time
1. Dealing with Conflict Constructively and Negotiation Skills
2. Definition of Conflict
3. Components of Conflict Model
4. Activity—Use the Components of Conflict Model
5. Video—Discriminate between Functional and Dysfunctional Conflict
6. Video—Types of Workplace Conflict
7. Video—Levels of Conflict
8. Video—Stages of Conflict
9. Activity—Personal Reflection: Analyze a Past Conflict
10. Video—Conflict Handling Behavior Styles
11. The Thomas Kilmann Conflict Model
12. Download—Identify Your Conflict Handling Style
13. Activity—Scoring The Thomas Kilmann Conflict Mode Instrument
14. Interpreting Your Scores
15. Benefits and Costs of Each Conflict-Handling Style
16. How We View Conflict—Cognitive Restructuring
17. Video—ABC Model of Cognitive Behavioral Therapy
18. Download—Reframing Your Thoughts
19. Using Affirmations to Manage and Deal with Conflict
1. Four Elements of Principled Negotiation
2. Elements of Negotiation
3. Activity—How Does Negotiation Fit into Your Life?
4. Negotiation Styles: Competitive and Collaborative
5. "The Third Side" in Negotiation or Going to the Balcony
6. Activity—Taking the Third Side
7. Tips for Gaining Perspective on a Conflict Situation
8. Introduction to the Three Stages of Negotiation
9. Stage One—Preparing for the Negotiation
10. 1. Mapping the Conflict
11. Steps in Mapping the Conflict
12. Activity—Planning Your Negotiation and Mapping a Specific Conflict
13. Download—Complete a Conflict Map
14. 2. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis
15. Video—Personal SWOT Analysis
16. Activity—Explore Your Personal SWOT Analysis
17. 3. Best Alternative to a Negotiated Agreement (BATNA)
18. 4. Worst Alternative to a Negotiated Agreement (WATNA)
19. 5. Zone of Possible Agreement (ZOPA)
20. Activity—Analyze the Situation
21. Activity—The Approach of the Other Party
22. Consider Power Positions Prior to Negotiation
23. Logistical Considerations for Negotiation
24. Video—Cultivating Collaboration During Negotiation
25. STAGE 2—Interacting in the Negotiation
26. Video—How to Negotiate
27. Negotiation Attitudes that Support a Win-Win Approach
28. STAGE 3—Closing the Agreement
29. Download—Reflect on Your Negotiation Skills: Personal Case Study
30. Activity—Your Review and Development in Negotiating Difficult Situations
31. Download—Practice Your Negotiating Skills and Receive Feedback from an Observer
32. Download—Practice Your Negotiating Skills and Receive Feedback from an Observer
33. Video—11 Tips for Negotiating a Successful Win/Win Outcome
34. What is Forgiveness?
35. Activity—Personal Reflection and Forgiveness
36. Activity—Quiz: How Forgiving are You?
37. Three Parts to Forgiveness
38. Three Types of Forgiveness
39. Video—Forgiveness
40. Elements of Forgiveness
41. What are the Effects of Holding a Grudge?
42. 8 Keys to Forgiveness
43. Activity—Practicing the Eight Steps of Forgiveness
44. 8 Elements of ‘Good’ and ‘Bad’ Apologies
45. Video—Demonstrate Forgiveness
46. How Do I Reach a State of Forgiveness?
47. Benefits of Forgiveness
1. Introduction to Stress
2. Functional and Dysfunctional Stress, and Optimum Stress Levels
3. What is Burnout?
4. Download—Identify the Stress in Your Life
5. The Signs of Stress
6. Symptoms of Burnout
7. Introduction to the Five Stages of Burnout
8. Stage 1—The Honeymoon Phase
9. Stage 2—Onset of Stress
10. Stage 3—Chronic Stress
11. Stage 4—Burnout
12. Stage 5—Habitual Burnout
13. Download—Assess Your Stress Symptoms
14. Life Event Stressors
15. Download—The Holmes-Rah Life Stress Inventory
16. Cause of Workplace Stress
17. Cause of Personal Stress
18. Download—Identify Your Stressor and Coping Strategy
19. Video—Tap into Your Senses
20. Activity—Tap into Your Senses
1. Strategies
2. Video—29 Strategies to Deal with Stress
3. Strategies to Prevent Burnout
4. Too Many Tasks and Not Enough Time
5. Limited Resources
6. Conflict with Colleagues
7. Stress and Work-Life Balance
8. Job Insecurity
9. Little Recognition
10. Lack of Career Development and Growth
11. Activity—Develop a Vision Board
12. Video—Creative Visualization and Meditation to Manage Stress
13. Video—Guided Meditation for Stress Relief
1. Download—Write your Action Plan
2. Conclusion
3. Do You Need a Career Coach?
4. Program Survey and Feedback

About this course

$397.00
181 lessons
0.5 hours of video content

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Career Coaching and Training

Dealing with Workplace Challenges (10 Hrs) ADVANCED

Course curriculum

Welcome

About Workplace Challenges

Mindset

Time Management

Time Management Issues

Dealing with Specific Time Management Problems

Delegation

Goal Planning

Conflict

Negotiation

Stress

Strategies to Deal with Workplace Challenges

Conclusion

About this course

Discover your potential, starting today